Booking with us

What to expect on cleaning day

From the first text to the final walk-through, here is exactly how a visit works. Written quote by text or email within one business day; on-site estimates for larger jobs.

White Infiniti Home Services van with ladder rack and the phone number on the side
Before the visit

A written quote first, then a scheduled time

Written quote by text or email within one business day; on-site estimates for larger jobs. The quote lists what is included, so there are no surprises on the day. Once you say yes, we agree a date and an arrival window and confirm it by text.

Calls and texts answered 24 hours a day; if plans change, text (513) 642-1307 and we move the visit.

Request a quote

Two crew members and a young customer in a matching shirt giving a thumbs up
5.0Google · 282 reviews
Who arrives

A uniformed crew in a marked van

You will see our white van with the ladder rack and our crew in blue Infiniti shirts. James, the owner, still works many jobs himself; you will find his name throughout our Google reviews.

Shoe covers on indoors, or shoes off if you prefer. Ladders go up with standoffs so they rest on the wall, not the gutter, and screens are set down on a cloth, never on the lawn.

Meet the company

Getting ready

How to prepare, service by service

Window Cleaning

Move anything fragile off window sills and pull blinds or curtains back. For interior work we need access to each room; pets are fine as long as doors can stay open while we move through.

Exterior Window Cleaning

Unlock gates, move patio furniture a few feet back from the house and turn off sprinklers the morning of the visit so the glass dries clean.

Interior Window Cleaning

Clear window sills and move small furniture away from windows. Let us know about any rooms that are off limits or glass that has a crack or seal failure so we can work around it.

Pressure Washing

Move cars, planters and grills off the surface. Close windows near the work area and make sure an outdoor spigot is on. Pets should stay inside during the wash.

Soft Washing

Close windows and doors, bring in pet bowls and toys, and point out any plants you are especially careful about so we can cover and rinse them.

House Washing

Close windows, move grills and furniture away from the walls and unlock side gates. Let us know about any loose siding, cracked caulk or outlet covers that are not weather-tight.

Gutter Cleaning

Move cars out from under the roofline and unlock gates. If you know a downspout drains underground, point it out so we can check that it flows.

Screen Cleaning

Nothing special. If a screen is already damaged, tell us so we can handle it gently and point it out rather than make it worse.

Time on site

How long each service usually takes

ServiceTypical visit
Window CleaningA typical two-story home with inside and outside glass is usually a half-day visit. One customer with 98 window surfaces noted the job took about half a day. Exterior-only work on a single-story home is usually done in one to two hours.
Exterior Window CleaningMost single-family exteriors take one to three hours. Tall glass is reached with water-fed poles and ladders rather than scaffolding, and no one needs to be home.
Interior Window CleaningPlan on two to four hours for a typical home. Technicians work room by room with drop cloths down and shoes off, so the rest of the house stays usable.
Pressure WashingA standard two-car driveway takes one to two hours. Decks and patios depend on size and condition; a weathered deck is slower because we lower the pressure to protect the wood.
Soft WashingMost roofs and whole-house soft washes are a half-day job. Results on algae are visible right away; moss and lichen loosen over the following days and rinse off with rain.
House WashingA typical two-story home takes two to four hours. We work from the top down and rinse as we go, so siding is left clean and dry with no streaking.
Gutter CleaningMost homes take one to two hours. We scoop and bag debris rather than dropping it on beds and walks, flush every downspout, and tell you about any loose hangers or leaking seams we find.
Screen CleaningScreens are brushed, washed and rinsed on site and go back on the windows the same visit. Added to a window cleaning, they rarely add more than an hour.

Times are for a typical single-family home. Your written quote gives the estimate for your property.

Technician cleaning the glass of a wooden front door with a squeegee
Before we leave

The walk-through and the guarantee

The crew walks the finished work with you (or sends photos if you are out), points out anything they noticed such as a failed window seal, a loose gutter hanger or cracked caulk, and only then invoices.

3-Day Rain & Snow Guarantee: If rain or snow spots your exterior windows within 3 days of your cleaning, we come back and re-clean that glass for free. If something else is not right, call or text and we come back.

Call (513) 642-1307

FAQ

Questions people ask before the first visit

Do I need to be home?

Not for exterior work: windows, pressure washing, soft washing, house washing and gutters are all done from outside, as long as gates are unlocked. For interior window cleaning we need access to each room.

How do I get a quote?

Written quote by text or email within one business day; on-site estimates for larger jobs. Send your address and what needs cleaning by text, the form or a call, and we reply with a written price.

What about pets and kids?

Pets should stay inside while pressure or soft washing is going on, and away from open doors during interior window work. Kids are welcome to watch from inside; the crew will say when an area is wet or a ladder is up.

What if it rains?

If it is raining on your service day, we usually still clean, since our pure-water system is fine in light rain. For heavy rain, storms, ice or snow, we move you to the next open day at no charge. And under our 3-Day Rain & Snow Guarantee, if rain or snow spots your exterior windows within 3 days of the cleaning, we re-clean that glass free.

How do I pay?

We invoice after the walk-through and you pay once you are happy with the work. Ask when you book if you need a specific payment method.

Will you be in and out of the house?

Shoe covers on indoors, or shoes off if you prefer. Interior work is done room by room with drop cloths down, and the crew will tell you before moving anything.

Google reviews from across our service area · 5.0 stars, 282 reviews

What customers say

★★★★★

“I have a very large and high windows. The exterior windows were horrendous and had not been cleaned in 4 years ._. I hadn't found anyone who could even clean them without them saying they would need to get scaffolding. So not only was I so happy to hear they could get the job done but they also did Amazing!! They were wonderful and I can not tell you how relieved I am!”

Kristin P.Exterior window cleaning
★★★★★

“I had 2 decks pressure washed. James was very professional and accommodating in working around my furniture and helping get other items out of the way. He also went above and beyond in doing some extra areas around the deck to make the entire area feel clean and ready for hosting! Fair prices, great service and prompt. Definitely recommend.”

Nicki F.Pressure washing
★★★★★

“Gavin scheduled our service quickly once we realized we wanted to clean our windows and then Pierre did an amazing job with our windows. Pierre took off his shoes when he grabbed our screens and cleaned our inside windows when he noticed that I took off my shoes too. That was just so thoughtful compared to other experiences I've had. He was careful with the cleaning too and my windows look great now! The price was very fair for the time it took and the final result. This is the 2nd time Infiniti Home Services have cleaned our windows and we would definitely recommend them to anyone who wants cleaner windows and would consider them for future siding/gutter cleaning too.”

Amy C.Window cleaning
★★★★★

“Infiniti did a great job cleaning our many windows, including the sills and side channels where the spiders like to hang out. Streak free. Beautiful.”

Mary H.Window cleaning
★★★★★

“The people were very professional and honest. Everything James said and explained to me he did. I've had several other window cleaning companies come to my house and clean the windows but not as good as these people did. Especially I liked that they cleaned the rails, sills, etc. Also when I mentioned a couple of spots he took care of of it right away. Another thing I liked is they guarantee their work and they have a clause that if it rains or snows in three days and you're unhappy, they will come back and take care of it. I'm very happy and satisfied that I found infinity home services and I will definitely use them in the future.”

Scott S.Window cleaning
★★★★★

“Their service was excellent from booking to payment. The associate, Ben, arrived on time and was polite and industrious. Our windows are sparkling clean, both inside and out, including every nook and cranny. Ben replaced all of our screens even better than they were before.”

Catherine G.Interior & exterior window cleaning, pressure washing

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Free estimates

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Written quote by text or email within one business day; on-site estimates for larger jobs.

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